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Frequently Asked Questions
Please read our FAQ before sending us a message.
Do you ship worldwide?
Yes, we ship our merchandise to most countries worldwide. However, there may be some exceptions due to shipping restrictions or local regulations.
Which payment methods are accepted in SolMerch Shop?
For Now we accept $USDC and $SOL
How long will delivery take?
Shipping times vary depending on your location and the
shipping method chosen. Typically, orders are processed within 1 business day, and shipping times range from 2 to 30 business days.
You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.
How secure is shopping in the SolMerch Shop? Is my data protected?
Shopping at SolMerch Shop is highly secure, and we prioritize the protection of your data.
We employ industry-standard encryption technology to safeguard your personal and payment information during the checkout process.
Additionally, we adhere to strict privacy policies to ensure that your data is handled confidentially and used only for order processing purposes.
Your trust and security are paramount to us, and we continuously review and update our security measures to maintain the highest standards of protection for our customers.
Do you offer Fast shipping options?
Yes, we offer expedited shipping options for customers who require faster delivery. During the checkout process, you will have the opportunity to select your preferred shipping method, including any available expedited options.
What are your shipping costs?
Shipping costs vary depending on your location, the size, and weight of your order, as well as the shipping method selected. You can view the shipping costs for your order during the checkout process before making a payment.